Contact Us PH: 03 6272 1700 Address: 76 Charles St, Moonah Email: ozchop@bigpond.net.au
G’ Day Shaun
I find my self having to write to you as I find that just verbally thanking you for all that you have done for me is just not enough.
I still several weeks after you installed my Magna Charger find myself constantly walking out to the garage just to look at the Magna Charger, I can not believe after all the problems that I had trying to get the magna charger through another supplier I finally have one.
As you were aware when I first had the pleasure of being introduced to yourself I went through a lot of promises from another supplier, the main one being you will have the Magna charger in eight to nine weeks well after some eight months of ringing the supplier and being told there are delays due to numerous reasons I finally asked for my deposit back and to there credit I received my deposit back in full.
Then after meeting yourself and you told me exactly same you can understand I had a bit of reluctance to hand over such a lot of hard earned money yet again, especially to some one out of the state. Any way I did.
The whole experience of dealing with you and your staff has been a truly memorable one, from the constant phone calls, text messages and emails keeping me up to date with the movements of the Magna Charger to you and Reg flying over to fit the Magna Charger.
I am still amazed that everything you and your staff promised was delivered in today’s society were most people are just out for the quick buck it is nice to find some one and a company that has not forgotten the old fashioned values.
I also wish to thank you for helping a number of the members of the social riders club that I belong to they have all commented on the amount of service and technical advise that you have given them
I can not thank you enough, please feel free to give my number to any one that may seem hesitant in purchasing from a company that is out of there state of residence
Regards
Glenn Nicholls (NSW)
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Shaun,
WOW, unbelievable! Some one who owns the shop , works in the shop and calls you after you have paid and recieved your bike , just to make sure all is good and if there is anything needed!
This is service I have never had before ,even after buying and riding for 30 yrs. Shaun has phoned,emailed and texted ,through this purchase. All of this when I live over 3,500 ks away.
I agree with all Glenn has to say and still can not get over the service and the one thing most important about Shaun is he has integrity, I really appreciate all the help. Thanx
Shaun also organised bike transport for me, from his shop to my destination. If you get a chance to deal with this man then it will be a great experience.
Shaun a big thank you to you and your team ,you really are top shelf. As for value, I got a great bike in great condition at a really good price. Says it all
Please feel free to ring me Steve Peters on 0749 415171 (Central Qld) if you are an out of towner and would like some re assurance.
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G'day Sean,
I wanted to get back to you about the budgie in my Harley...Well, once I tightened the drive belt, and adjusted a rubber mount on my exhaust pipe, the noise was gone. So I didn't use the boys at HD Development.
I have spoke to Harley in Southport about the clutch hub, and they are contacting Harley about it to see if they will pay for anything to be repaired?? I know, High hopes, and I really don't expect anything, but it's worth a try and I'm still waiting to hear from them. Southport feel it's been like that since day one.
I really appreciate your assistance while in Hobart, it's great to find people that actually try and help when your on the road. You don't find that at any HD dealership.
I just hit 50,000Km's on the bike and it's running fine for now.
Cheers and I'm glad I stopped into your shop.
Larry S.
The Canuck
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Hi Eva & Shaun, I just wanted to make a few comments on my recent first purchase of a Harley Davidson Motor Bike @ HARLEY DAVIDSON 2003 100th ANNERVERSARY DEUCE from Titan Bike & Trike.
To be honest I was shitting myself as you probably already know of the unfavorable stigma that comes attached with anything to do with Harley Davidson. I was also under the impression that here we go I was going to be taken to the cleaners as I new very little regarding anything mechanical or parts wise to do with Harley's.
Without sounding that I am pissing in both of your pockets I was very much mistaken & surprised in the way I was treated & looked after. Firstly, any questions that I asked was answered in full & without any problem. Secondly, the way in which the sale was conducted was without question. I did not feel any pressure what so ever in purchasing the Harley, it was left entirely up to me. Thirdly, especially, Shaun's help in choosing bits & pieces (all the good gear) to personalize the bike as mine & Eva's help in choosing the riding gear.
The thing that surprised me the most & was completely unexpected was Shaun's phone call on the Monday to me to check to see if I was happy with the Harley both in what I had purchased & the performance.
Thank you both for all your help
Regards
Tony Schultz
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I am writing to thank Shaun and everyone at TITAN BIKE N TRIKE for my 81 wideglide that arrived safe and sound as promised this morning. I live in PAPUA NEW GUINEA and found a similar bike on an ebay auction and after emailing and talking with Shaun found out it was not really what I was looking for. Shaun suggested I take a look at the 81 wideglide. I was blown away as soon as I saw it and was sure it was the bike for me. Shaun answered all my questions and didnt even mind a bit of a haggle over the price, in the end he threw in a couple of skid lids and other stuff to sweeten the deal. Shaun packed the bike and even arranged shipment to Sydney (this was something I had a lot of trouble doing from my end and was not part of the original deal, thanks Shaun) Long story short (and it has been a long story getting it shipped to this part of the world) the bike kicks arse and is exactly what I expected and the service from Titan has been great.
Shaun told me the bike was reliable, it needs to be up here, and after two months in a crate I put some fuel in kicked it in the guts and rode it home from the port. Unbelievable.
I have never bought a bike without riding it first before and I would buy from TITAN BIKE N TRIKE again tommorow.
Thanks mate your a legend.
Paul Kingston, Port Moresby, Papua New Guinea paulk_101@yahoo.com
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